Director of Operations & Academics

  • Remote

Total Package Hockey, one of the nation’s largest hockey service providers is looking to hire a Director of Operations & Academics for its Virtual Center of Excellence, an exciting new addition to TPH that offers 6-12th grade student-athletes a completely on-demand academy-style academic, hockey training and mentorship experience, regardless of their physical location.

For this position, TPH is seeking an individual who has the following qualities:

  • Willingness to work, grind and hone your craft on a daily basis.
  • Passion for building personal and/or professional relationships with fellow staff members, student-athletes, their families and all members of the TPH hockey and academic community.
  • Open-mindedness to an occupation that requires multi-tasking and the “wearing of multiple-hats” related to providing hockey and academic services.
  • Desire to embrace a nontraditional work situation, specifically location and schedule.
  • Detail and efficiency.
  • High level of competency and comfort with using technology.
  • Firm communication style.

The following qualifications are required when applying for this position:

  • Bachelor’s Degree… Masters preferred.
  • Background in student, athlete or student-athlete education.
  • Background in service.
  • Certification to work in the United States.

This is a remote, work-from-home position that may require occasional travel. 

Base salary will be competitive and commensurate with experience and comes with full benefits.

Job Description for the Director of Operations & Academics, Specific but not Limited to-

Foster a positive, virtual learning environment for all student-athletes that promotes positive outcomes.

    • Adhere to all TPH Way operational processes, procedures and academic environment guidelines.
    • Utilize all TPH systems and infrastructure.
      • Zoho and all of its applications.
      • League Apps.
      • Microsoft Office.
  • Serve as the primary point of contact for both interested and registered student-athletes and their families.
    • Respond to requests for more information made through the TPH website.
    • Become familiar with each student-athlete’s registration.
    • Guide student-athletes and families through the registration process.
    • Connect student-athletes and families with relevant Virtual CoE hockey staff members if necessary.
  • Onboard all student-athletes into the Virtual CoE.
    • Obtain all necessary materials and information related to academic enrollment.
    • Communicate directly with TPH’s education partner, Edmentum, regarding enrollment and course selection.
    • Connect student-athletes and families with relevant Virtual CoE hockey staff members, including the Kinduct application team, providers of the TPH-Virtual CoE training app.
  • Hold student-athletes to a high academic standard.
    • Monitor academic progress and performance on a daily basis.
    • Conduct daily and/or weekly student-athlete performance meetings with student-athletes and their families, when applicable.
  • Through the use of phone, text, e-mail and Zoom Video Conferencing, individualize and customize the learning experience for all student-athletes.
    • Build relationships with each individual, provide mentorship and gain insights in to how to maximize each individual’s performance as a student and person.
    • Set a pacing standard that maximizes academic performance.
    • Craft individual study plans, if need be.
  • Collect and report data to the Chief Academic Officer on academic progress and outcomes in a timely fashion, if requested.
  • Maintain records in a confidential and organized manner so that current information is readily available to authorized personnel upon request.
  • Assist the Chief Academic Officer in seeking out student and parent feedback on academic program.
  • All other duties as assigned in order to advance the CoE strategic plan.


Jul 27, 2020

Start Date



Base salary will be competitive and commensurate with experience

Reports to

Chief Academic Officer


Full Benefits